Frequently Asked Questions

Planning a bespoke journey to the Andes brings natural questions. Below, we address the most common inquiries from our guests. If your question is not listed here, our Experience Curators are always available to assist you.

Q: Are your journeys truly 100% private?
A: Absolutely. We do not operate shared group tours under any circumstances. From your dedicated luxury vehicle to your expert local guide, every aspect of your itinerary is reserved exclusively for you and your chosen travel companions.

Q: How far in advance should we book our journey?
A: Because we partner with elite boutique hotels and secure highly limited permits (such as the Hiram Bingham train and Machu Picchu entrances), we strongly recommend beginning the design of your journey at least 4 to 6 months in advance, especially for travel between May and September.

Q: How do you handle altitude acclimatization in Cusco?
A: Your comfort and health are our top priorities. We typically design our itineraries to begin in the Sacred Valley (at a lower altitude) to allow your body a gentle adjustment. Additionally, our partner boutique hotels in Cusco offer oxygen-enriched suites, and our team provides traditional Andean remedies like Muña tea to ensure a seamless acclimatization.

Q: Do I need to worry about local logistics, transfers, or tipping?
A: Not at all. Munay Illary offers a “seamless luxury” experience. From the moment you land, your private concierge and chauffeur handle all luggage, transfers, and timing. We can also provide a comprehensive tipping guide prior to your arrival so you can travel completely stress-free.

Q: What does your “Pet-Friendly Luxury” entail?
A: We are pioneers in high-end pet travel in Peru. We handle the complex logistics of pre-approving your pet at luxury eco-lodges, securing spacious private transport, and curating safe, beautiful nature walks. While archaeological sites like Machu Picchu do not allow pets, we provide premium local pet-sitting services for those specific days.

Q: How does my trip support local communities?
A: Through our sister initiative, Qosqo Michi, a dedicated portion of your tour booking funds our private rescue shelter for vulnerable felines in Cusco. Furthermore, our online boutique provides a fair-trade platform for local master weavers. Traveling with us actively protects the animals and cultural heritage of the Andes.